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Terms and conditions

Effective Date: March 25, 2026

These Terms and Conditions (“Terms”) govern the use of the website located at https://www.approachzone.com (the “Site”) and the purchase of any services provided by Symmetryx Inc. (“Company,” “we,” “us,” or “our”). By accessing the Site or submitting equipment for repair, you (“Client,” “you,” or “your”) agree to be bound by these Terms.

1. Nature of Services

Symmetryx Inc. provides component-level repair services for aviation GPS and other avionics equipment.

IMPORTANT DISCLOSURE: Symmetryx Inc. is NOT an FAA-certified repair station. We do not hold a Part 145 repair station certificate. Our services are strictly limited to technical repair and restoration of hardware components.

2. Client Eligibility and Responsibilities

By using our services, you represent, warrant, and agree to the following:

  • Professional Status: You are a professional entity holding a valid FAA (or relevant national authority) Repair Station License or are a certified A&P Mechanic with the authority to oversee avionics maintenance.
  • Final Certification: You acknowledge that Symmetryx Inc. cannot and does not issue FAA Form 8130-3 or any other airworthiness release certificates. The Client is solely responsible for inspecting, testing, and certifying any units repaired by us before they are installed or used in any aircraft.
  • Compliance: You are responsible for ensuring that the use of our repair services complies with all Federal Aviation Regulations (FARs) and any other applicable local or international aviation laws.

3. Cancellation and Refund Policy

Due to the technical and labor-intensive nature of avionics repair, our policy is as follows:

  • No Cancellations After Commencement: Once the repair process has started or has been completed, the order cannot be cancelled.
  • No Refunds: No refunds will be issued for labor or parts once the repair service has been initiated.
  • Diagnostic Fees: If a unit is inspected and a repair is deemed impossible or the Client chooses not to proceed before work begins, a diagnostic fee may still apply.

4. Limited Warranty

Symmetryx Inc. provides a limited warranty of thirty (30) days from the date of shipment back to the Client.

  • Coverage: This warranty covers only the specific components replaced or the specific labor performed during the original repair.
  • Exclusions: This warranty does not cover unit failures caused by improper installation, misuse, electrical surges, water damage, or any issues unrelated to the specific repair performed by us.
  • Voiding Warranty: Any evidence of tampering, seal-breaking, or subsequent repair attempts by unauthorized third parties will void this warranty immediately.
  • Shipping for Warranty Claims: The Client is responsible for all shipping costs associated with returning a unit for warranty evaluation.

5. Assumption of Risk and Liability

  • Responsibility for Equipment: The Client assumes full responsibility for any unit sent to us for repair.
  • Post-Repair Use: Symmetryx Inc. shall not be held liable for any damages, whether direct, indirect, incidental, or consequential, arising from the use of equipment after it has been returned to the Client.
  • Indemnification: The Client agrees to indemnify, defend, and hold harmless Symmetryx Inc. and its officers, directors, and employees from any and all claims, losses, liabilities, or expenses (including legal fees) arising out of the installation or use of any equipment serviced by us, or any failure by the Client to properly certify the equipment for airworthiness.

6. Shipping and Delivery

  • Inbound Shipment: The Client is solely responsible for safely packaging and shipping the unit to our facility.
  • Return Shipping: The Client must provide a valid, pre-paid return shipping label for the return of the equipment. Symmetryx Inc. will not purchase or advance funds for return postage.
  • Risk of Loss: Symmetryx Inc. is not responsible for items lost, stolen, or damaged during transit (either inbound or outbound). We strongly recommend the Client purchase adequate insurance for both shipments.

7. Payment Terms

All repair services must be paid in full prior to the return shipment of the equipment unless otherwise agreed upon in writing. We reserve the right to retain possession of equipment until all outstanding invoices are settled.

8. Binding Arbitration Clause

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.

Any dispute, claim, or controversy arising out of or relating to these Terms, the use of the Site, or the services provided by Symmetryx Inc. shall be determined by binding arbitration.

  • The arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.
  • The arbitration shall take place in Miami-Dade County, Florida.
  • The decision of the arbitrator shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
  • You and Symmetryx Inc. agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

9. Governing Law and Jurisdiction

These Terms and any disputes arising under them shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. For any matters not subject to arbitration, you hereby consent to the exclusive jurisdiction and venue of the state and federal courts located in Miami-Dade County, Florida.

10. Contact Information

If you have any questions regarding these Terms, please contact us using our Contact Form